Scaryfaces Halloween masks props accessories make up and costumes policies

SCARYFACES.COM POLICIES

RETURN, REFUND OR EXCHANGE

DUE TO THE SEASONAL NATURE OF OUR BUSINESS RETURNS

ARE NOT ACCEPTED FOR REFUND OR EXCHANGE. UNDER SPECIAL

CIRCUMSTANCES IF YOU PURCHASE A COSTUME AND IT DOES NOT FIT

WE WILL EXCHANGE IT FOR AN AVAILABLE SIZE ( ONLY BEFORE HALLOWEEN) BUT YOU, THE CUSTOMER,

WILL BE RESPONSIBLE FOR ALL FREIGHT CHARGE'S.. COSTUMES MUST BE

RETURNED IN IT'S ORIGINAL STATE. IF A DEFECT IS DISCOVERED THAT WILL NOT

ALLOW YOU TO USE THE PRODUCT, SCARYFACES WILL REPLACE THE ITEM

AT OUR DISCRETION. YOU MUST HAVE A RETURN AUTHORIZATION NUMBER PRIOR

TO RETURNING THE PRODUCT. E-MAIL: CUSTOMER SERVICE

SHIPPING

ALL ORDERS IN THE US ARE SHIPPED GROUND OR 2nd DAY. OVERNIGHT DELIVERY IS

AVAILABLE ON ALL ITEMS IN STOCK , VIA E-MAIL. OVERSIZED ITEMS

HAVE ADDITIONAL SHIPPING COST ($$). SCARYFACES WILL

CONTACT YOU VIA E-MAIL WITH THE ADDITIONAL AMOUNT.

ALL DOMESTIC SHIPPING COST IS AUTOMATICALLY

CALCULATED WHEN YOU CHECK OUT WITH THE

EXCEPTION OF ALL OVERSIZED ITEMS.

INTERNATIONAL SHIPPING IS AVAILABLE. THE COST OF SHIPPING INTERNATIONALLY

DOES NOT INCLUDE IMPORT FEES, DUTY TAXES OR ANY OTHER FEES CHARGED BY THE

RECEIVING COUNTRY. INTERNATIONAL SHIPMENT IS NOT CALCULATED

AUTOMATICALLY. SCARYFACES WILL E-MAIL YOU WITHIN 24 HOURS WITH THE ESTIMATED

INTERNATIONAL SHIPPING COST. PLEASE MAKE SURE YOUR ADDRESS AND

E-MAIL ADDRESS ARE COMPLETE. WE CAN SHIP TO P.O BOXES. SHIPPING CHARGES

ARE NON REFUNDABLE. E-MAIL: CUSTOMER SERVICE

OUT OF STOCK ITEMS

IF AN ITEM IS OUT OF STOCK YOU WILL BE CONTACTED TO DETERMINE IF

YOU WOULD LIKE TO CHANGE YOUR ORDER OR WAIT FOR THE BACKORDERED ITEM

PAYMENT METHODS

WE ACCEPT THE FOLLOWING CREDIT CARDS: VISA, MASTERCARD AND AMERICAN EXPRESS.

CASHIERS CHECKS, MONEY ORDERS AND PERSONAL CHECKS ARE ACCEPTED. THESE

THREE FORMS OF PAYMENT WILL DELAY YOUR ORDER UNTIL THE PAYMENT HAS BEEN RECEIVED BY

SCARYFACES. FOR PERSONAL CHECKS MERCHANDISE WILL NOT BE SHIPPED

UNTIL THE PERSONAL CHECK HAS CLEARED WITH THE BANK.

REFUSED ORDERS WILL BE SUBJECT TO A 15% HANDLING FEE.

PRICES ARE SUBJECT TO CHANGE AT ANY TIME. IF THE PRICE

INCREASES PRIOR TO SHIPMENT, WE WILL CONTACT YOU. IF PRICE

DECREASES WE WILL SHIP IT FOR THE LESSER PRICE.